Tuesday, June 15, 2004

Essays i wrote for school application #3

Essay 3 Describe a situation taken from school, business, civil or military life, where you did not meet your personal objectives, and discuss briefly the effect.

One of my personal objectives is to use my knowledge and experience to do my best in any given task and prevent as much predictable mistake as possible. An event that I didn’t meet this objective was when the ‘Next Generation’ strategic taskforce of Imaging and Printing Group declared the new project to approach the final tier channel partners. I was offered a position to lead the operation and initially interested. While learning more about the project, I noticed an almost-identical core objective to the one of another Business operation team. Despite my feedback that we should consider to have resources leverage with the existing team, the taskforce insisted to pursue the original plan and deadline.

Though decided not to join in, I still observed the progress of this project and saw a great amount of effort was spent on recruitment, preparation and introduction to the customers. The operation had managed to go live within the tight time line. But just 2 weeks after the kick-off, it was terminated as the planning team had observed and admitted that the objective could be achieved more effectively by working with the other operation team.

Although the damage after 2 weeks was considered manageable, I felt that we could have avoided it. Seeing the structures of distribution over the years supporting all business units allowed me to spot the potential issues, but I did not manage to convince people from the task force who did not have the same visibility. I learned 2 important lessons through this experience. First is to make my finding well-articulated to the decision maker when sensing a risk. Second is the importance of understanding among business units, especially in a large organization. Without an effective internal communication, the efforts meant to surpass the competitors might turn and cause our own losses.

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